Process for productive and accurate diagnosis. COMMINT (communication intelligence) understanding the network, MASSINT (measurement and signature) measure circuit and signatures of signals, IMINT (image intelligence) circuit description and operation, wiring diagrams, HUMINT (human intelligence) service advisor, technician, owner. The definition of a new, desperately needed class of technician The Automotive SIGINT (signal intelligence) Specialist. “Technology is exceeding the human’s brain ability to absorb it.”īasic electricity laws is a critical foundation for correct interpretation Remote in and take control, guide technician through the repair. “Diagnosing difficult deposit related drivability concerns” Carbon build-up affecting engineĬars are what they eat- drivability problems/check engine lightsĭiag Nation- remote support line, single call or membership base. Gary also teaches “Train the Trainer” sessions for schools and college automotive programs.
Gary teaches technical and management classes and his hotline currently supports technicians with on-car remote technical assistance in 8 Metro markets. Gary specializes in teaching advanced diagnostic techniques and methodology including physical testing (Lab Scopes, Pressure Transducer, Scan Data and 5-Gas Analysis), signal acquisition & analysis, fuel and lubrication technology as well as vehicle communications data bus diagnostics. Gary worked as a technical field engineer and warranty audit consultant to OEMs and dealership groups in the late 80s and 90s, this experience uniquely positioned Gary to form GSS Enterprises, Inc.
#Shopkey pro vs prodemand plus
Throughout a 25 plus year career with new car dealerships and OEMs, he was blessed to have experienced all fixed operations positions, having been a Certified ASE and GM Master Technician, Shop Foreman, Service Advisor, Parts & Service Manager and Fixed Ops Director over many years for Cadillac/Oldsmobile, Mercedes, VW and Chevrolet stores. An entrepreneurial fellow looking to expand his business model to include technical motorbike diagnosis is very quickly dissuaded by the lack of comprehensive data available in a user-friendly, efficient format.Gary Smith started in the car business in 1979 and never looked back. (Good thing Matt's young eyesight was available to me!) If I had circuit descriptions and sub-diagrams like the automotive database programs provide, it'd been done in about 12 minutes flat.
#Shopkey pro vs prodemand pdf
Of that time, 30 minutes was spent tracing circuits on that horrid factory schematic from a PDF file. It took me almost 40 minutes to diagnose Matt's faulty F3 tachometer last week, and he already had all the plastics off and circuits exposed for easy access. I am surprised nothing like this exists for motorcycles, and am betting there's something out there, even if it's just Harley stuff to start with.Ī similar program would make your job SO much easier Alan, and your actual diagnostic times would eventually be cut by over 75%. Both incorporate comprehensive parts and labor guides with integrated OE and after-market parts listings, with warranty times, TSBs, recall information, technical resources, etc. The other (AllData) uses factory schematics and data straight from the OEMs, with diagrams broken down into sub-systems and sub-sub-systems for really slick pinpoint testing. One of them (Mitchell) creates their own wiring diagrams in a format that allows the user to custom tailor and highlight just the colored circuits he needs to address, and provides proprietory blow-by-blow procedures for most repairs, like Haynes. That's the beauty of the two mainstream services I listed above.
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